Closing Checklist
Your complete end-of-day routine for shutting down Muse & Co. Start winding down 15 minutes before close so you can leave at a reasonable time.
Plan Ahead
Keep taking drink orders right up until closing time — start pre-cleaning tasks 15 minutes early so cleanup goes faster once the doors lock.
Closing Times
| Day | Closing Time |
|---|---|
| Tuesday - Thursday | 8:00 PM |
| Friday - Saturday | 9:00 PM |
| Sunday | 8:00 PM |
Holiday hours and force-open days are set in the staff portal and show on ncmuse.co; those win over this table.
Closing Procedure
1. Wind Down Service (15 min before close)
- [ ] Politely let any remaining customers know that you are closing soon
- [ ] Begin pre-cleaning tasks while customers finish up
2. Boba and Drink Prep Cleanup
- [ ] Empty and rinse all blenders thoroughly
- [ ] Clean all shaker cups and shaker tins
- [ ] Wash all utensils (spoons, ladles, measuring cups)
- [ ] Rinse and wipe down all syrup pump bottles — check for sticky residue, then refill, restock, and organize them
- [ ] Put away all perishable ingredients in the fridge
- [ ] Cover or seal any dry ingredients
- [ ] Discard all remaining boba pearls (4-hour freshness rule — never save them for tomorrow)
Boba Freshness
Never save leftover boba for the next day. Cooked boba pearls go bad after 4 hours and will have a gummy, unpleasant texture. Always discard at closing — this is done last since orders may keep coming until the doors lock.
3. Espresso Machine Shutdown
Our espresso machine is fully automatic — there's no manual backflush, steam wand, or knock box to clean.
- [ ] Wipe down the exterior of the machine
- [ ] Empty and clean the drip tray
- [ ] Turn off the espresso machine
4. Clean the Drink Station
- [ ] Wipe down all counters and prep surfaces
- [ ] Clean the area around the blenders and tea brewers
- [ ] Empty and clean all drip trays
- [ ] Wipe down the hot water dispenser exterior
- [ ] Sanitize the drink pickup area
5. Clean the Customer Area
- [ ] Clear all tables of cups, napkins, and trash
- [ ] Wipe down every table and chair
- [ ] Straighten all seating
- [ ] Check under tables and chairs for forgotten items or trash
- [ ] If art supplies were out for Paint & Boba or Sit and Paint:
- [ ] Wash and dry all brushes
- [ ] Clean palettes and water cups
- [ ] Put away easels, canvases, and aprons
- [ ] Remove table coverings and wipe down tables underneath
6. Floors
The robot vacuum handles the full sweep and mop on its own schedule, so this step is just a touch-up — it gets manually started once the front door is locked (see Secure and Lock Up below).
- [ ] Pick up any large items or debris from the floor (behind the counter and the customer area)
- [ ] Spot-clean any paint spills or drips with the paint remover solution
- [ ] Check the restroom: clean, restock if needed
7. Trash and Recycling
- [ ] Empty all trash cans (behind counter, customer area, restroom)
- [ ] Replace trash bags
- [ ] Take trash and recycling out to the dumpster area
- [ ] Wipe down trash can exteriors if they are sticky or dirty
8. Register, Cash and Tip Jar
- [ ] Close the tip jar before you count the drawer: when you clock out, count the whole jar and turn on I'm the last one out (it's already on if you are the last one clocked in near closing time). The screen tells you exactly how much to move to the register and how much to leave (the $10 float). Do just that. (Closing without clocking out? My Schedule → Close the jar for today does the same.) See Cash Tip Jar.
- [ ] Put the tip cash the app says to move into the FrontTab register. Close out the day and count the drawer as the manager has shown you, including the tip cash you just moved.
- [ ] Secure the register cash in the designated safe or secure location as the manager has shown you. The $10 store float stays in the tip jar.
Cash Count
If the closing count does not match the expected total, double-check your math and look for any missed transactions. Note any discrepancy and report it to the manager at [email protected].
9. Secure and Lock Up
- [ ] Lock all display cases
- [ ] Check that all equipment is turned off:
- [ ] Espresso machine — OFF
- [ ] Blenders — OFF
- [ ] Tea brewers — OFF
- [ ] Hot water dispenser — OFF
- [ ] Turn off the music / ambient sound
- [ ] Turn off all lights
- [ ] Set the alarm system
- [ ] Lock the front door
- [ ] Once the front door is locked, manually start the robot vacuum for its cleaning cycle
- [ ] Check the door — pull on it to make sure it is fully locked and secure
End-of-Day Summary
| Category | Key Actions |
|---|---|
| Drinks | Clean equipment, restock syrups, discard boba last |
| Espresso | Wipe down, empty drip tray, turn off (full-auto machine) |
| Surfaces | Wipe all counters, tables, and chairs |
| Floors | Pick up debris, spot-clean paint, start robot vacuum |
| Trash | Empty all cans, take out trash and recycling |
| Register | Close out FrontTab, count cash and the tip jar, secure drawer |
| Security | Lock cases, set alarm, lock door, confirm it is secure |
Last updated: July 2026
