My Schedule
Your schedule page is your home base for everything related to your shifts. Here's how to get to it and what you can do.
Open My Schedule to see your current shifts. Check it before each shift and whenever you hear about a schedule change. All shift times are Eastern Time.
Schedule Changes and Email Updates
Schedule changes appear in My Schedule as soon as they are saved. You will receive one email about 90 minutes after the last change to your schedule. Each later change restarts that wait for you, so several edits made while the manager is building the schedule can arrive as one update.
The email puts your current schedule first, with a View My Schedule button. If an existing shift changed or was removed, a smaller change log shows what changed. If shifts were only added, the email simply shows your current schedule. Changes that are fully undone before the email is due do not produce an update.
Open My Schedule to check the latest details, especially if an email is older or another change has just been made. If a shift does not work for you, contact your manager promptly.
Changes Affecting an Upcoming Shift
The email is delayed while schedule edits settle. Managers should contact staff directly when a change affects a shift starting sooner than the email is due. Staff should contact their manager if the start time is close and anything is unclear.
Keep Your Availability Current
Review the next few weeks regularly. Mark the hours you cannot work, and block entire days when you are unavailable all day. Update or remove blocks when your plans change.
- Block Time / Availability explains specific dates and hours.
- Set Preferences covers recurring commitments, such as school every Tuesday.
- If you already have a shift during time you need off, request time off and contact your manager. A block or pending request does not cancel that shift.
Getting There
- Go to staff.ncmuse.co and log in
- Tap My Schedule in the navigation menu
What You'll See
Your Weekly Schedule
The main area shows your upcoming shifts for the current week. Each day shows:
- Your shift time (e.g., 11:00 AM - 5:00 PM)
- Business hours for that day
- Whether the store is open or closed
Use the left/right arrows to navigate between weeks.
Mobile Bottom Bar
On your phone, you'll see a bottom action bar with quick access to:
| Button | What It Does |
|---|---|
| Clock status | Shows if you're on shift, on break, or off duty. Tap to clock in/out. |
| Time Off | Request unpaid time off for vacations, illness, appointments, or personal needs |
| Preferences (gear icon) | Set your recurring availability preferences |
| Calendar Sync (calendar icon) | Sync shifts to your phone calendar |
Desktop Sidebar
On a computer, these same features appear as cards in the left sidebar instead of the bottom bar.
What's Next?
- Clock In & Out — How to use the time clock
- Request Time Off — How to request unpaid time away from work
- Block Time / Availability — Tell your manager when you can't work
- Set Preferences — Recurring availability (e.g., "always off Mondays")
- Sync to Calendar — Get shifts on your Apple or Google Calendar