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Private Venue Booking ​

Muse & Co offers private event bookings for birthday parties, corporate team building, bridal showers, school groups, and more. This page covers how private bookings work from the staff perspective -- from the initial inquiry through the event itself.

How Customers Book ​

Customers can request a private booking in two ways:

MethodDetails
Onlinencmuse.co/book-space -- fills out an inquiry form
Email[email protected] -- freeform request

INFO

Private bookings are not instant-confirmed. Every request goes through the admin portal where a quote is generated and sent to the customer for approval.

Two Bookable Spaces ​

Muse & Co has two distinct spaces available for private bookings:

SpaceCapacityBest For
Art SpaceUp to 12 guestsIntimate painting sessions, small birthday parties, bridal showers
Entire VenueFire code: 76, standard seating: 34Corporate events, large parties, full buyouts

Availability ​

SpaceAvailable DaysNotes
Entire VenueSunday, Monday, or WednesdayFull venue is only available on days closed to public or low-traffic days
Art SpaceTuesday through Sunday (during business hours)Can be reserved while the cafe remains open to the public

What Is Included ​

Every private booking includes:

  • Use of the booked space (Art Space or Entire Venue)
  • Tables and chairs arranged to the customer's needs
  • Guests can order from the cafe menu, or choose a drink package
  • Optional add-on: art instruction (the base booking is space only -- art supplies and an instructor are an add-on, not included by default)

TIP

When generating a quote in the admin portal, make sure to ask the customer whether they want art instruction included. This changes the pricing and the setup requirements significantly.

Staff Requirements ​

Minimum 2 staff members are required for all private events:

RoleResponsibilities
LeadPrimary contact with the event organizer, oversees setup and flow
SupportHandles drink orders, assists guests, manages cleanup

If the event includes a painting activity, the artist instructor counts as a third person but does not replace the two staff requirement.

The Booking Process ​

1. Inquiry Comes In ​

A customer submits a request via the website form or email. Key details to confirm:

  • Date and time
  • Number of guests
  • Type of event (birthday, corporate, bridal, etc.)
  • Whether they want art supplies / a painting activity
  • Any special requests (decorations, food from outside, AV equipment)

2. Generate a Quote ​

Use the admin portal at staff.ncmuse.co to create a quote:

  • Select the date and time block
  • Add line items (space rental, art supplies, drink packages if applicable)
  • Add any custom notes or special pricing
  • Send the quote to the customer via the portal (they receive it by email)

3. Customer Confirms and Pays ​

Once the customer approves the quote, payment is processed through Stripe. The event is then confirmed and appears on the staff calendar.

4. Event Day ​

Before the event:

  • Arrive at least 1 hour early
  • Arrange tables and chairs to the agreed layout
  • If art supplies are included, set up stations (see Paint & Boba Setup for reference)
  • Confirm drink prep is ready

During the event:

  • Greet the event organizer when they arrive
  • Handle drink service throughout
  • Stay available but give the group their space

After the event:

  • Follow standard Event Cleanup procedures
  • Complete normal closing procedures if it is the last event of the day

WARNING

Outside food is welcome -- customers can bring ready-to-serve catering. Confirm this during the booking process so you can plan table space accordingly. Muse & Co does not provide food. For drinks, we offer drink packages or guests can order individually from the cafe.

Parking ​

Share this information with customers when confirming their booking:

  • Street parking: Free on weekends, before 9 AM, after 5 PM, and holidays. Weekday meters are $1.35/hr (Mon-Fri 9 AM-5 PM).
  • Franklin Street Deck: First hour FREE.
  • Full parking guide: ncfayetteville.com/parking

Military & Government ​

Fayetteville is a military town. We offer:

  • 15% military/government discount
  • Tax-exempt purchases accepted
  • GPC (Government Purchase Cards) accepted

Common Private Event Types ​

TypeTypical SizeNotes
Birthday parties10-20 guestsOften includes painting activity, cake
Corporate team building15-34 guestsMay request projector or screen for presentations
Bridal showers8-12 guestsArt Space works well; decorations usually brought by the group
School groups15-25 studentsRequires at least 1 chaperone from the school

Last updated: March 2026

Internal documentation for Muse & Co staff only